Shipping policy

Shipping Policy

Thank you for shopping with Sazsa. Below is everything you need to know about how and when your order will ship.

Order Processing Time

All orders are processed within 3–5 business days (excluding weekends and holidays).

Processing time includes order verification, quality checks, and careful packaging to ensure your skincare arrives safely.

Once your order has shipped, you’ll receive a confirmation email with tracking information.

Shipping Timeframes

United States

  • Estimated delivery: 5–7 business days after processing

International Orders

  • Estimated delivery: 7–14 business days after processing

Delivery times are estimates and may vary due to carrier delays, customs processing, or local postal services.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size. Any applicable duties, taxes, or customs fees for international orders are the responsibility of the customer.

Tracking Information

Once your order ships, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear after shipment.

Delays & Exceptions

While we do our best to meet estimated delivery times, delays may occur due to:

  • Weather conditions

  • Carrier disruptions

  • Customs inspections (international orders)

  • High order volumes during promotions or launches

Sazsa is not responsible for delays once a package has been handed over to the carrier.

Incorrect Address or Delivery Issues

Please ensure your shipping address is entered correctly at checkout. We are not responsible for:

  • Orders shipped to incorrect addresses provided by the customer

  • Packages marked as delivered by the carrier but not received

If an order is returned to us due to an address issue, reshipping fees may apply.

Lost or Stolen Packages

If your tracking information shows that your package was delivered but you have not received it, please contact the carrier directly. If you need help, reach out to us at support@sazsaskin.com and we’ll assist where possible.

International Shipping Notes

International shipments may be subject to customs clearance, which can cause delays outside of our control. Sazsa is not responsible for customs delays, duties, or taxes imposed by the destination country.

Questions?

If you have any questions about shipping or your order, contact us at:

📧 support@sazsaskin.com